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Westcliff Train Station

Westcliff Train Station

Westcliff

Westcliff station

Station Road
Westcliff-on-Sea
Essex
SS0 7SB

Ticket office opening hours:

Monday - Friday - 05:45 to 16:45
Saturday - 07:00 to 15:15
Sunday - 07:30 to 15:00

GET DIRECTIONS

Westcliff at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 21:00
    • Booking Office Counter

      Customer Service Staff

    • Helpline 1
    • Helpline Contact Details

      03457 44 44 22


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside both station entrances

    • National Key Toilets

      Platform 1. This can be accessed using a radar key.

    • Step Free Access

      There are no lifts at the station, but step free access is available to both platforms from street level


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WCF.pdf)
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      Located in station car park

    • Sheltered No
    • Spaces 14
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays


      Email: [email protected]
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 46
      Charges:
      Daily: £7.60
      Weekly: £31.00
      Monthly: £115.00
      ThreeMonthly: £335.00
      Annual: £1,151.00
      Saturday: £3.20
      Sunday: £3.20
      Note:

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: No
      Accessible Car Park Equipment Note:

      Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platform 1.

      The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

  • Station Location & Directions

    • Latitude 51.5373370324
    • Longitude 0.691479135
  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property 1
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room 1
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
    • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday - Sunday - Public Holiday 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:45 to 16:45
      Saturday - 07:00 to 15:15
      Sunday - 07:30 to 15:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares CC
    • Smartcard Notes http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

      ">Smartcard Issued: No
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

  • Taxi Information

    • Availability YES Yes
    • Note Platform 2 (Shoeburyness bound) 
  • Other transportation

    • Rail Replacement Services

      c2c Rail Replacement on Station Road:

      • Buses to London at Bus Stop B across Station Road (W3W ///slang.salt.dating)
      • Buses to Southend at Bus Stop A in front of the Platform 1 Entrance (W3W ///fans.pines.shout)

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.